System Analysis And Design Essay Questions And Answers

  • What Is Structured Analysis?

    Answer :

    Structured Analysis is a development method that allows the analyst to understand the system and its activities in a logical way.

    It is a systematic approach, which uses graphical tools that analyze and refine the objectives of an existing system and develop a new system specification which can be easily understandable by user.

    It has following attributes :

    • It is graphic which specifies the presentation of application.
    • It divides the processes so that it gives a clear picture of system flow.
    • It is logical rather than physical i.e., the elements of system do not depend on vendor or hardware.
    • It is an approach that works from high-level overviews to lower-level details.
  • What Are Structured Analysis Tools?

    Answer :

    Structured Analysis Tools : During Structured Analysis, various tools and techniques are used for system development. They are −

    • Data Flow Diagrams.
    • Data Dictionary.
    • Decision Trees.
    • Decision Tables.
    • Structured English.
    • Pseudocode.
  • Explain Data Flow Diagrams (dfd) Or Bubble Chart?

    Answer :

    • It is a technique developed by Larry Constantine to express the requirements of system in a graphical form.
    • It shows the flow of data between various functions of system and specifies how the current system is implemented.
    • It is an initial stage of design phase that functionally divides the requirement specifications down to the lowest level of detail.
    • Its graphical nature makes it a good communication tool between user and analyst or analyst and system designer.
    • It gives an overview of what data a system processes, what transformations are performed, what data are stored, what results are produced and where they flow.
  • What Are The Types Of Dfd?

    Answer :

    Types of DFD : DFDs are of two types: Physical DFD and Logical DFD. 

    Physical DFD :

    • It is implementation dependent. It shows which functions are performed.
    • It provides low level details of hardware, software, files, and people.
    • It depicts how the current system operates and how a system will be implemented.

    Logical DFD :

    • It is implementation independent. It focuses only on the flow of data between processes.
    • It explains events of systems and data required by each event.
    • It shows how business operates; not how the system can be implemented.
  • What Is Requirements Determination?

    Answer :

    A requirement is a vital feature of a new system which may include processing or capturing of data, controlling the activities of business, producing information and supporting the management.

    Requirements determination involves studying the existing system and gathering details to find out what are the requirements, how it works, and where improvements should be made.

  • What Are The Activities In Requirement Determination?

    Answer :

    Major Activities in requirement Determination :

    Requirements Anticipation : 

    • It predicts the characteristics of system based on previous experience which include certain problems or features and requirements for a new system.
    • It can lead to analysis of areas that would otherwise go unnoticed by inexperienced analyst. But if shortcuts are taken and bias is introduced in conducting the investigation, then requirement Anticipation can be half-baked.

    Requirements Investigation : 

    • It is studying the current system and documenting its features for further analysis.
    • It is at the heart of system analysis where analyst documenting and describing system features using fact-finding techniques, prototyping, and computer assisted tools.

    Requirements Specifications :

    • It includes the analysis of data which determine the requirement specification, description of features for new system, and specifying what information requirements will be provided.
    • It includes analysis of factual data, identification of essential requirements, and selection of Requirement-fulfillment strategies.
  • Explain Information Gathering Technique- Interviewing?

    Answer :

    Interviewing : Systems analyst collects information from individuals or groups by interviewing. The analyst can be formal, legalistic, play politics, or be informal; as the success of an interview depends on the skill of analyst as interviewer.

    It can be done in two ways 

    • Unstructured Interview : The system analyst conducts question-answer session to acquire basic information of the system.
    • Structured Interview :It has standard questions which user need to respond in either close (objective) or open (descriptive) format.

    Advantages of Interviewing :

    • This method is frequently the best source of gathering qualitative information.
    • It is useful for them, who do not communicate effectively in writing or who may not have the time to complete questionnaire.
    • Information can easily be validated and cross checked immediately.
    • It can handle the complex subjects.
    • It is easy to discover key problem by seeking opinions.
    • It bridges the gaps in the areas of misunderstandings and minimizes future problems.
  • Explain Information Gathering Technique- Questionnaires?

    Answer :

    Questionnaires : This method is used by analyst to gather information about various issues of system from large number of persons.

    There are two types of questionnaires :

    Open-ended Questionnaires − It consists of questions that can be easily and correctly interpreted. They can explore a problem and lead to a specific direction of answer.

    Closed-ended Questionnaires − It consists of questions that are used when the systems analyst effectively lists all possible responses, which are mutually exclusive.

    Advantages of questionnaires :

    • It is very effective in surveying interests, attitudes, feelings, and beliefs of users which are not co-located.
    • It is useful in situation to know what proportion of a given group approves or disapproves of a particular feature of the proposed system.
    • It is useful to determine the overall opinion before giving any specific direction to the system project.
    • It is more reliable and provides high confidentiality of honest responses.
    • It is appropriate for electing factual information and for statistical data collection which can be emailed and sent by post.
  • Explain Review Of Records, Procedures, And Forms?

    Answer :

    Review of Records, Procedures, and Forms : Review of existing records, procedures, and forms helps to seek insight into a system which describes the current system capabilities, its operations, or activities.

    Advantages : 

    • It helps user to gain some knowledge about the organization or operations by themselves before they impose upon others.
    • It helps in documenting current operations within short span of time as the procedure manuals and forms describe the format and functions of present system.
    • It can provide a clear understanding about the transactions that are handled in the organization, identifying input for processing, and evaluating performance.
    • It can help an analyst to understand the system in terms of the operations that must be supported.
    • It describes the problem, its affected parts, and the proposed solution.
  • Explain Joint Application Development (jad)?

    Answer :

    Joint Application Development (JAD) : It is a new technique developed by IBM which brings owners, users, analysts, designers, and builders to define and design the system using organized and intensive workshops. JAD trained analyst act as facilitator for workshop who has some specialized skills.

    Advantages of JAD

    • It saves time and cost by replacing months of traditional interviews and follow-up meetings.
    • It is useful in organizational culture which supports joint problem solving.
    • Fosters formal relationships among multiple levels of employees.
    • It can lead to development of design creatively.
    • It Allows rapid development and improves ownership of information system.

  • Explain Secondary Research Or Background Reading?

    Answer :

    Secondary Research or Background Reading : This method is widely used for information gathering by accessing the gleaned information. It includes any previously gathered information used by the marketer from any internal or external source.

    Advantages :

    • It is more openly accessed with the availability of internet.
    • It provides valuable information with low cost and time.
    • It act as forerunner to primary research and aligns the focus of primary research.
    • It is used by the researcher to conclude if the research is worth it as it is available with procedures used and issues in collecting them.
  • What Is Feasibility Study?

    Answer :

    Feasibility Study : Feasibility Study can be considered as preliminary investigation that helps the management to take decision about whether study of system should be feasible for development or not.

    • It identifies the possibility of improving an existing system, developing a new system, and produce refined estimates for further development of system.
    • It is used to obtain the outline of the problem and decide whether feasible or appropriate solution exists or not.
    • The main objective of a feasibility study is to acquire problem scope instead of solving the problem.
    • The output of a feasibility study is a formal system proposal act as decision document which includes the complete nature and scope of the proposed system.

    Steps Involved in Feasibility Analysis :

    The following steps are to be followed while performing feasibility analysis 

    • Form a project team and appoint a project leader.
    • Develop system flowcharts.
    • Identify the deficiencies of current system and set goals.
    • Enumerate the alternative solution or potential candidate system to meet goals.
    • Determine the feasibility of each alternative such as technical feasibility, operational feasibility, etc.
    • Weight the performance and cost effectiveness of each candidate system.
    • Rank the other alternatives and select the best candidate system.
    • Prepare a system proposal of final project directive to management for approval.
  • What Are The Types Of Feasibility?

    Answer :

    Types of Feasibilities :

    Economic Feasibility :

    • It is evaluating the effectiveness of candidate system by using cost/benefit analysis method.
    • It demonstrates the net benefit from the candidate system in terms of benefits and costs to the organization.
    • The main aim of Economic Feasibility Analysis (EFS) is to estimate the economic requirements of candidate system before investments funds are committed to proposal.
    • It prefers the alternative which will maximize the net worth of organization by earliest and highest return of funds along with lowest level of risk involved in developing the candidate system.

    Technical Feasibility

    • It investigates the technical feasibility of each implementation alternative.
    • It analyzes and determines whether the solution can be supported by existing technology or not.
    • The analyst determines whether current technical resources be upgraded or added it that fulfill the new requirements.
    • It ensures that the candidate system provides appropriate responses to what extent it can support the technical enhancement.

    Operational Feasibility :

    • It determines whether the system is operating effectively once it is developed and implemented.
    • It ensures that the management should support the proposed system and its working feasible in the current organizational environment.
    • It analyzes whether the users will be affected and they accept the modified or new business methods that affect the possible system benefits.
    • It also ensures that the computer resources and network architecture of candidate system are workable.

    Behavioral Feasibility :

    • It evaluates and estimates the user attitude or behavior towards the development of new system.
    • It helps in determining if the system requires special effort to educate, retrain, transfer, and changes in employee’s job status on new ways of conducting business.

    Schedule Feasibility :

    • It ensures that the project should be completed within given time constraint or schedule.
    • It also verifies and validates whether the deadlines of project are reasonable or not.
  • What Is System Design?

    Answer :

    System design is the process of defining the architecture, components, modules, interfaces, and data for a system to satisfy specified requirements. Systems design could be seen as the application of systems theory to product development.

  • What Are The Inputs And Outputs Of System Design?

    Answer :

    System design takes the following inputs :

    • Statement of work.
    • Requirement determination plan.
    • Current situation analysis.
    • Proposed system requirements including a conceptual data model, modified DFDs, and Metadata (data about data).
    • Outputs for System Design.

    System design gives the following outputs :

    • Infrastructure and organizational changes for the proposed system.
    • A data schema, often a relational schema.
    • Metadata to define the tables/files and columns/data-items.
    • A function hierarchy diagram or web page map that graphically describes the program structure.
    • Actual or pseudocode for each module in the program.
    • A prototype for the proposed system.
  • What Are The Types Of Documentations In System Design?

    Answer :

    It comes to System Design, there are following four main documentations :

    1. Program documentation.
    2. System documentation.
    3. Operations documentation.
    4. User documentation.
  • Explain System Documentation?

    Answer :

    System Documentation : System documentation serves as the technical specifications for the IS and how the objectives of the IS are accomplished. Users, managers and IS owners need never reference system documentation. System documentation provides the basis for understanding the technical aspects of the IS when modifications are made.

    • It describes each program within the IS and the entire IS itself.
    • It describes the system’s functions, the way they are implemented, each program's purpose within the entire IS with respect to the order of execution, information passed to and from programs, and overall system flow.
    • It includes data dictionary entries, data flow diagrams, object models, screen layouts, source documents, and the systems request that initiated the project.
    • Most of the system documentation is prepared during the system analysis and system design phases.
    • During systems implementation, an analyst must review system documentation to verify that it is complete, accurate, and up-to-date, and including any changes made during the implementation process.
  • Explain User Documentation?

    Answer :

    User Documentation : It includes instructions and information to the users who will interact with the system. For example, user manuals, help guides, and tutorials. User documentation is valuable in training users and for reference purpose. It must be clear, understandable, and readily accessible to users at all levels.

    The users, system owners, analysts, and programmers, all put combined efforts to develop a user’s guide.

    A user documentation should include:

    • A system overview that clearly describes all major system features, capabilities, and limitations.
    • Description of source document content, preparation, processing, and, samples.
    • Overview of menu and data entry screen options, contents, and processing instructions.
    • Examples of reports that are produced regularly or available at the user’s request, including samples.
    • Security and audit trail information.
    • Explanation of responsibility for specific input, output, or processing requirements.
    • Procedures for requesting changes and reporting problems.
    • Examples of exceptions and error situations.
    • Frequently asked questions (FAQs).
    • Explanation of how to get help and procedures for updating the user manual.
  • Explain Program Documentation And Operations Documentation?

    Answer :

    Program Documentation : 

    • It describes inputs, outputs, and processing logic for all the program modules.
    • The program documentation process starts in the system analysis phase and continues during implementation.
    • This documentation guides programmers, who construct modules that are well supported by internal and external comments and descriptions that can be understood and maintained easily.

    Operations Documentation : Operations documentation contains all the information needed for processing and distributing online and printed output. Operations documentation should be clear, concise, and available online if possible.

    It includes the following information

    • Program, systems analyst, programmer, and system identification.
    • Scheduling information for printed output, such as report, execution frequency, and deadlines.
    • Input files, their source, output files, and their destinations.
    • E-mail and report distribution lists.
    • Special forms required, including online forms.
    • Error and informational messages to operators and restart procedures.
    • Special instructions, such as security requirements.

  • What Is Documentation Control? What Are The Advantages Of Documentation Control?

    Answer :

    Documentation Control :

    Documentation is a process of recording the information for any reference or operational purpose. It helps users, managers, and IT staff, who require it. It is important that prepared document must be updated on regular basis to trace the progress of the system easily.

    After the implementation of system if the system is working improperly, then documentation helps the administrator to understand the flow of data in the system to correct the flaws and get the system working.

    Programmers or systems analysts usually create program and system documentation. Systems analysts usually are responsible for preparing documentation to help users learn the system. In large companies, a technical support team that includes technical writers might assist in the preparation of user documentation and training materials.

    Advantages :

    • It can reduce system downtime, cut costs, and speed up maintenance tasks.
    • It provides the clear description of formal flow of present system and helps to understand the type of input data and how the output can be produced.
    • It provides effective and efficient way of communication between technical and nontechnical users about system.
    • It facilitates the training of new user so that he can easily understand the flow of system.
    • It helps the user to solve the problems such as troubleshooting and helps the manager to take better final decisions of the organization system.
    • It provides better control to the internal or external working of the system.
  • 1. Which of the following Information systems are aimed at improving the routine business activities on which all organizations depend?

    (a)   Management Information systems           

    (b)   Decision support systems                           

    (c)   Transaction processing systems                 

    (d)   Management support systems

    (e)   Transaction Information systems.

    2. Which of the following strategies are adopted if information requirements are not well-defined?

    (a)   Rapid application development method  

    (b)   Structured analysis development method

    (c)   Systems development life cycle method  

    (d)   Prototyping method                                     

    (e)   Spiral method.

    3.Structured Programming involves:

    (a)   functional modularization                          

    (b)   localization of errors                                    

    (c)   decentralized programming                         

    (d)   stress on analysis 

    (e)   stress on  requirements gathering.

    4.Which of the following is not a fact-finding technique?

    (a)   Third party enquiry                                       

    (b)   Interview                

    (c)   Questionnaire        

    (d)   Record reviews                                              

    (e)   Observation.

    5. Which of the following questions are useful in evaluating data flow diagrams?

    (a) Are there any unnamed components in the data flow diagram?

    (b) Are there any processes that do not receive input?

    (c) Are there any data stores that are input but never referenced?

    (d) Both (a) and (b) above

    (e) All (a), (b) and (c) above.

    6. In system design and development field what does spaghetti code mean?

    (a) programs written in unstructured languages.

    (b) well structured and well documented code.

    (c) program code that has many GOTO statements.

    (d) Both (a) and (c) above

    (e) Both (b) and (c) above.

    7. Which of the following statements is false with respect to a Data Dictionary?

    (a) It is a repository of the elements in a system.

    (b) data dictionary and data store both are same

    (c) It manages detail

    (d) It communicates the common meanings for system elements and activities.

    (e) It documents system features.

    8. Match the following and select the correct options given under

    i) physical design  A) Documentation

    ii) interview    B) Type of  output

    iii) Input design  C) defines design specifications that are to be coded

    iv) Installation procedure D) a data gathering technique

    v) report   E) Identification and design of interfaces to enter data

    (a) i-D, ii – A, iii-B, iv – C, v- E

    (b) i-C, ii – D, iii-E, iv – A, v- B

    (c) i-A, ii – D, iii-B, iv – C, v- E

    (d) i-D, ii – A, iii-E, iv – B, v- C

    (e) i-B, ii – A, iii-D, iv – C, v- E.

    9. Cost-Benefit Analysis is performed during

    (a)  Analysis phase

    (b)  Design phase                         

    (c)  Feasibility study phase

    (d)  Implementation phase                                 

    (e)  Maintenance phase.


    1.Answer :       (c)

    Reason:    Transactions produce loads of data everyday and Transaction processing systems aim at improving the routine business activities.

    2.Answer :       (d)

    Reason:    Prototyping is adopted if information requirements are not well-defined.

    3.Answer :       (a)

    Reason:    structured programming means splitting the overall task into well-defined subtasks.

    4.Answer :       (a)

    Reason:    Third party enquiry is not a technique to capture the requirements of the user.

    5.Answer :       (e)

    Reason:    All the given questions are useful in evaluating the DFDs.

    6.Answer :       (d)

    Reason:    extensive use of GOTO leads to spaghetti code.

    7.Answer :       (b)

    Reason:    data dictionary is for storing data about data where as data store is where actual data is stored .

    8.Answer :       (b)

    Reason:    After matching the both sides the correct option is (b).

    9.Answer :       (c)

    Reason:    During the Feasibility study the financial feasibility is also measured


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